Legal
Privacy Policy
Two different things are covered here: what this website collects, and what a vault facility is obliged to record. They are not the same, and the second cannot be reduced without making the service worthless.
Consultations with counsel are complimentary. We can meet at the facility or at your office.
Last updated 2026-08-27.
Who this covers
This site is operated by Florida Intervault LLC, a private vault facility at 3562 N. Ocean Blvd., Fort Lauderdale, FL 33308, in operation since 1983. It is one of several sites we run for different service lines. This policy governs this website. Transactions and stored property are governed by your facility agreement.
What this website collects
Only what you send us through the enquiry form, by email, or by phone.
- Your name and contact details.
- What you tell us about your enquiry — what you are storing, moving or protecting.
- The page you enquired from and the first external referrer we saw, so we know which page earned the enquiry.
- A timestamp, used to reject automated submissions.
What we do not collect
This site runs no third-party advertising or tracking scripts, no advertising pixels, and no re-targeting cookies. We do not build a profile of you across other websites, and we do not share client lists with anyone.
Where an enquiry goes
A submitted form is passed to our own automation service and into our customer records system, where our team can respond to it. It is used to answer your enquiry and to follow up if you ask us to. It is not sold, rented or traded, and it is not passed to any marketing database.
Text messages
If you give us a phone number we may call or text you about your enquiry. To stop text messages, reply STOP to any message or tell us. Message and data rates may apply, and message frequency varies.
What a vault facility must record
Separately from this website: securing property with us requires identity verification against government-issued identification, contact details for billing and emergency notification, and a timestamped log of every entry to the vault.
Access logs exist for your protection and are available to the account holder and to authorised security personnel. Biometric authentication data, where used, is held for authentication within the facility and is not shared with marketing databases or third-party aggregators.
Legal process
We honour valid subpoenas and court orders. We publish that position rather than leaving it vague, because a facility whose behaviour under legal process is unknown is one that counsel and personal representatives cannot responsibly use. Privacy and concealment are different things: we provide the first and decline the second. We do not offer anonymous or unrecorded arrangements of any kind.
Retention
Enquiry data is kept for as long as needed to answer and follow up. Records tied to stored property are kept for as long as the property is with us and afterwards as our obligations require.
Security
We apply commercially reasonable measures to protect information held electronically. No method of transmission or electronic storage is completely secure and we cannot guarantee absolute security. The physical facility is a separate matter and is described on the site itself.
Your choices
To ask what enquiry information we hold, to correct it, or to have it deleted, email info@floridaintervault.com or call (954) 565-7233. Records we are obliged to keep about stored property cannot be deleted on request.
Changes
We may update this policy. Changes appear on this page with a new date.
This policy covers this website. It does not replace the agreement governing any transaction, and it does not replace the policies published on our main company site.